At Official Buy Zone, we aim to ensure customer satisfaction. As an affiliate website, we follow the refund policies of the third-party sellers whose products we promote.
1. Refund Policy for Physical Products
- Refund eligibility depends on the seller’s terms. Most physical products can be returned within 30 days of purchase.
- Steps to Request a Refund:
- Contact the product seller directly through their provided support channels.
- Provide proof of purchase and follow their return instructions.
2. Refund Policy for Digital Products (Online Courses)
- Refunds for digital products (e.g., online courses, e-books) are subject to the seller’s terms. Many sellers offer a 7 to 30-day refund window.
- Steps to Request a Refund:
- Reach out to the product seller or platform.
- Provide purchase details for verification.
3. Affiliate Disclaimer
Official Buy Zone does not process refunds directly. We act as intermediaries by promoting affiliate products. Any disputes must be resolved with the seller.
4. Exceptions
Refunds may not be granted if:
- The product has been used, downloaded, or consumed.
- The refund request exceeds the seller’s policy deadline.
5. Contact Information
If you experience issues contacting the seller or need guidance, please reach out to us:
Email: support@officialbuyzone.com